Reheating & Shelf Life
Can the meals go in the oven or microwave?
Yes! These meals can go directly into the oven or microwave. Just remove the label, pierce a few holes in the film lid and you’re good to go! Alternatively, you can heat these meals on the stove in a pan with a dash of water.
How long should I reheat the food for?
If using an oven, remove the label, pierce a few holes in the film and place directly in the oven at 350F for approx 15 minutes, it may need a stir and some additional time if not heated through fully
If using a microwave, remove the label, pierce a few holes in the film lid and reheat for 2 - 4 minutes until piping hot
How long do the meals last?
We recommend enjoying the meals within 3 days of thawing and if kept frozen they will last happily for 3 months.
How many people does a meal feed?
All our meals are a generous single serving.
Nutrition & Diets
I’m gluten intolerant, can I eat your meals?
Yes, many of our meals are naturally gluten-free, however we are not celiac accredited & we do make other gluten products in the same kitchen so please be aware of the small risk of cross contamination.
Are there plant-based options?
Absolutely! We pride ourselves on creating delicious meals that everyone can enjoy. We use a great range of plant proteins that feel and taste just like your favorite foods.
Suppliers & Ingredients
Are your ingredients Organic or GMO-free?
We believe in sustainability and source our ingredients locally. While we’re not 100% certified organic, we do our best to use clean ingredients. Currently we are using a local farmer in Pemberton for as much veggie produce as they can supply us, our chicken is Organic and free-range + local to North Vancouver. Our beef is pasture raised Organic highland cows from Squamish Valley, just 15 minutes from the kitchen.
Gift Vouchers
Do you have gift vouchers?
Absolutely! You can purchase these online. It’s a fantastic gift for family, new parents, loved ones and friends. Vouchers are delivered digitally by email to either the purchaser or recipient.
Delivery
What if I’m not home during delivery?
Meals are delivered within your scheduled delivery time and a text message is sent to alert you on arrival. You can always leave a cooler box with ice packs out for us.
How does delivery work and when can I expect my meals?
We deliver in Squamish, Whistler and North/West Vancouver once weekly.
Orders received by midnight Sunday will be delivered in:
Squamish on Monday between 4-7pm
Whistler on Tuesday between 7-10am
North/West Vancouver on Thursday between 4-7pm
A text message is sent upon arrival to alert you of the delivery.
Can I pick up my order?
Currently we work on a delivery only model, however feel free to shoot me a message to see if we can arrange a convenient time for pick up
What are the delivery fees?
Squamish has a $4 delivery fee or free on orders over $300
Whistler has a $10 delivery fee or free on orders over $400
North & West Vancouver has a $12 delivery fee or free on orders over $400
Packaging
Is your packaging environmentally friendly?
We have carefully tested and picked our packaging because we believe it has the least environmental impact with the current waste production facilities in BC. All our packaging is either 100% recyclable, made from recycled material. Or it is 100% compostable which is the best solution we have found.
Subscription & Loyalty
Is there a loyalty or referral scheme?
There is! You can sign up to our loyalty scheme to earn points towards $ off and free meals. Earn points by placing orders, referring friends & sharing the love on your social media.
Tell me about subscribing
If you choose to subscribe to a renewable order schedule, you will save money, save time and receive free treats & surprises!
There is no obligation to subscribe - you can also place one time orders.
